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Terms & conditions, security, privacy and refund policy

Namma Vetri

Last Updated: [14/Feb/26]

1. Introduction

Namma Vetri respects your privacy and is committed to protecting the personal information of our students, parents, and website visitors.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or enroll in our programs.

2. Information We Collect

We collect personal information only when visitors:

  • Enquire about a course

  • Register for a program

  • Apply for membership

  • Contact us through forms or email

The information collected may include:

  • Name

  • Email address

  • Phone number

  • Academic details (where applicable)

  • Other relevant details required for coaching purposes

We do not sell, rent, or share personal information with third parties for marketing or commercial purposes.

3. How We Use Your Information

The information collected is used strictly for:

  • Conducting coaching and mentoring sessions

  • Monitoring academic and personal development progress

  • Communicating course-related updates

  • Providing guidance and support

  • Improving our services

Your information is kept confidential and used only for legitimate mentoring and administrative purposes.

4. Information of Minors

Since Namma Vetri provides mentoring services to students of Classes 9–12, we may collect limited information related to minors.

Where required, parent or guardian consent is assumed at the time of course registration. We recommend parents/guardians supervise student participation.

5. Cookies

Our website may use cookies to:

  • Store visitor preferences

  • Improve user experience

  • Analyze website activity

  • Prevent repetitive advertisements

  • Customize website content

You may disable cookies through your browser settings if preferred.

6. Email Communication

If you do not wish to receive emails from us, you may request removal by sending an email with the subject line:

“NO EMAIL”

We will promptly update your preferences.

7. Payment Security

All course payments are securely processed through trusted payment gateway providers such as Razorpay.

Namma Vetri:

  • Does NOT store credit/debit card details

  • Does NOT store payment credentials

  • Relies entirely on secure third-party payment gateway systems

8. Access to Your Information

Upon written request, we will provide you with the personal information we maintain about you.

You may request access by contacting us via the email address or postal address listed on our website.

9. Policy Changes

Namma Vetri reserves the right to update this Privacy Policy at any time.

Any changes will be posted on this page. Updated policies will apply only to information collected after the changes are published.

We encourage you to review this page periodically.

10. Contact Information

If you have concerns or questions regarding this Privacy Policy, please contact us using the contact details provided on our website.

Terms & Conditions

Namma Vetri

1. Cancellation & Refund Policy

  • All course enrollments are voluntary.

  • Once enrolled, the participant is required to pay the full course fees.

  • We maintain a 100% No Cancellation and No Refund Policy.

  • Fees paid are non-refundable under any circumstances.

2. Course Validity

All courses offered by Namma Vetri are structured and result-oriented.

  • Participants may complete the course at their own pace.

  • However, the maximum validity period for course completion is three (3) months from the date of enrollment.

  • After three months, course access may expire, as effectiveness cannot be guaranteed beyond this period.

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